Department · Operations
Operations. Smooth handoffs between teams.
Five frequent problems, three Packs, one AI agent. Every module shows its real status.
The problems
Where you lose time in this department.
For each problem: the solution and its real status.
ProblemHandoffs between departments that get stuckSolutionOne workflow with owners, statuses and notificationsOn the roadmapSee the module ProblemDelays discovered when it is too lateSolutionOrders and jobs monitored, with alerts to the ownersOn the roadmapSee the module ProblemThe status update prepared by handSolutionAn operations report ready every morningOn the roadmapSee the module ProblemProcedures nobody can findSolutionAnswers from your procedures, always with the sourceAvailable as a projectSee the module ProblemData retyped between the ERP and spreadsheetsSolutionData aligned automatically across systemsOn the roadmapSee the module
The department's Packs
Three Packs, one goal each.
Each Pack shows the status of its least advanced module.
On the roadmap
STK-PK-OPS-01
Cross‑Team Workflow Pack
Coordinated workflows and data aligned across systems.
See the Pack On the roadmap STK-PK-OPS-02Operations Monitoring Pack
Operational alerts and a daily status brief.
See the Pack Available as a project STK-PK-OPS-03Operations Knowledge Pack
Answers from your procedures, with the source.
See the PackDepartment AI Agent
Who leads this department.
It leads the department's Packs and delegates the work to the BOTs.
STK-AG-OPS-HEAD
Operations AI Agent
Michi (provisional name)
On the roadmapLeads operations: handoffs between teams with clear owners, delays flagged before they become problems, procedures always at hand. Personality: Organised, calm under pressure.
Initial Skills
- Cross-team workflows
- Delay alerts
- Daily operations brief
Its three Packs
- Cross-Team Workflow PackOn the roadmap
- Operations Monitoring PackOn the roadmap
- Operations Knowledge PackAvailable as a project
Included in the department's first Pack at no extra charge; every other Pack adds capabilities.
BOTs it delegates to
- FLUXReading and classification
- BOLT-7ERP and matching
- NANORouting and replies
- SPARKReview console and results
- SHIELDYSecurity, permissions and log
Permissions and limits
- Accesses only: order and job statuses, operating procedures.
- A person always confirms sensitive actions.
- Buys nothing and never changes permissions.
- Works only in its own department; coordination with others is TEKO's job, if you add it.
Prototype character, provisional name. The AI agent is on the roadmap, not active yet.
TEKO, the coordinatorCoordinates several AI agents when they work together. Optional and separate. On the roadmap.PIX, the advisorDouble-checks and advises. A separate product, on the roadmap; today it leads the Process Check and the Academy.Usage creditsAI model and document usage, separate and prepaid. Never unlimited.
Other departments
Working with other departments too?
SalesAI agent · KaitoMarketingAI agent · AyaCustomer serviceAI agent · MiraAdministrationAI agent · HaruAccountingAI agent · KazuFinanceAI agent · ReiProcurementAI agent · TakuProductionAI agent · KenjiWarehouse and logisticsAI agent · SoraQuality managementAI agent · SayaHuman resourcesAI agent · HanaManagementAI agent · HoshiAll departmentsSeveral: TEKOTell us about yoursPack catalog
First step
Which process costs you the most time?
Tell us about it on a call. We will tell you honestly which Pack fits, what state it is in today and whether AI is the right answer.
Cross-Department Workflow
- Status
- On the roadmap On the roadmap: not yet developed or validated, so it cannot be bought. If it interests you, tell us about your case.
- Code
- STK-MD-OPS-01 · SAI-036
- Problem
- Handoffs between departments that get stuck
- Solution
- One workflow with owners, statuses and notifications
- Takes in
- Requests, documents and approval rules
- Gives back
- A workflow with statuses, owners, due dates and notifications
- Connects to
- Email, ERP, collaboration tools. Integrations to be checked on your case.
- Human control
- Approvals stay with authorised people; every step is logged
- Usage
- Cases handled: covered by usage credits.
- Who does it
- Led by the Operations AI Agent (Michi, provisional name). Carried out by the BOTs NANO, SHIELDY. BOTs planned for this module.
- Price
- Quoted after the Process Check. No prices are published.
Operational Delay Alerts
- Status
- On the roadmap On the roadmap: not yet developed or validated, so it cannot be bought. If it interests you, tell us about your case.
- Code
- STK-MD-OPS-02 · SAI-037
- Problem
- Delays discovered when it is too late
- Solution
- Orders and jobs monitored, with alerts to the owners
- Takes in
- Due dates, statuses and thresholds from your systems
- Gives back
- Alerts to the owners when action is needed
- Connects to
- ERP, documents, calendar. Integrations to be checked on your case.
- Human control
- You decide the thresholds and the recipients
- Usage
- Checks run and alerts sent: covered by usage credits.
- Who does it
- Led by the Operations AI Agent (Michi, provisional name). Carried out by the BOTs SPARK. BOTs planned for this module.
- Price
- Quoted after the Process Check. No prices are published.
Daily Operations Brief
- Status
- On the roadmap On the roadmap: not yet developed or validated, so it cannot be bought. If it interests you, tell us about your case.
- Code
- STK-MD-OPS-03 · SAI-038
- Problem
- The status update prepared by hand
- Solution
- An operations report ready every morning
- Takes in
- Data from connected systems: ERP, CRM, spreadsheets
- Gives back
- A periodic report with its sources stated
- Connects to
- ERP, CRM, spreadsheets, industry platforms. Integrations to be checked on your case.
- Human control
- You approve the definitions of the indicators; every number stays traceable
- Usage
- Reports generated and data processed: covered by usage credits.
- Who does it
- Led by the Operations AI Agent (Michi, provisional name). Carried out by the BOTs SPARK. BOTs planned for this module.
- Price
- Quoted after the Process Check. No prices are published.
Procedure Search Assistant
- Status
- Available as a project Delivered as a dedicated project starting from an existing SAITEKO service: we first check feasibility on your case, then make you a proposal.
- Code
- STK-MD-OPS-04 · SAI-039
- Problem
- Procedures nobody can find
- Solution
- Answers from your procedures, always with the source
- Takes in
- Documents, procedures and archives you authorise
- Gives back
- An answer that cites its source
- Connects to
- Document archive, intranet, read-only ERP. Integrations to be checked on your case.
- Human control
- It reads only the authorised sources; if there is no source, it says so
- Usage
- Questions and indexed documents: covered by usage credits.
- Who does it
- Led by the Operations AI Agent (Michi, provisional name). Carried out by the BOTs FLUX, SHIELDY.
- Price
- Quoted after the Process Check. No prices are published.
ERP & Spreadsheet Data Sync
- Status
- On the roadmap On the roadmap: not yet developed or validated, so it cannot be bought. If it interests you, tell us about your case.
- Code
- STK-MD-OPS-05 · SAI-040
- Problem
- Data retyped between the ERP and spreadsheets
- Solution
- Data aligned automatically across systems
- Takes in
- Data from the systems you use: ERP, CRM, spreadsheets, HR software
- Gives back
- Data aligned across systems, with differences flagged
- Connects to
- ERP, CRM, spreadsheets, HR software. Integrations to be checked on your case.
- Human control
- Alignment rules approved by you; important changes must be confirmed
- Usage
- Records synchronised: covered by usage credits.
- Who does it
- Led by the Operations AI Agent (Michi, provisional name). Carried out by the BOTs BOLT-7. BOTs planned for this module.
- Price
- Quoted after the Process Check. No prices are published.